Contact us
Here you will find interesting articles, inspiring stories, and useful tips about everything from the camping life, the local attractions, to the amazing nature that surrounds us here in Tromsø.
Here you get quick access to answers to the most common questions we receive. This applies to everything from facilities and services to local attractions.
If you can’t find what you’re looking for here, you are always welcome to contact us directly.
Dogs are allowed in all of our Traditional cabins and Superior lodges for an extra fee (NOK 300,- per stay/ 500.- in special occasions). Please let us know at latest on arrival if you want to bring a dog. Please note that dogs are not allowed inside the Explorer cabins and Deluxe lodges, as these cabins are allergy friendly.
Dogs are welcome to the caravan site as long as it’s kept under control. Please pick up waste after your dog to keep the area tidy and clean.
In July of 2015, we opened a brand new site for caravans and motorhomes as a great improvement from our previous camp site.
We have 54 places, each with a leveled asphalt place for the caravan/motorhome, electricity close to the place and a pitch of artificial grass right outside the door of your vehicle. The area has coverage of free Wi-Fi, and brand new service buildings with showers, toilets, kitchen and sauna nearby.
Please note that we use CEE 17-sockets, and not Schuko. If you only have a Schuko-plug available, it is possible to buy or borrow an adapter from the reception.
During the summer season, there is very high demand on our camp site, and we often run out of places some time during the day. If you know which date you will be in Tromsø and want to rent a place, we highly recommend that you contact us beforehand to make sure you get a place. If you want to book for the same day, you could give us a call, and we’ll reserve a place for you.
All our cabins are heated with no extra cost. We use electric heaters for heating.
Check-in is normally from 15:00 / 3.00 pm on the day of arrival.
If you arrive after our opening hours, you will find an envelope with your name in a gray mailbox by the door of the reception. In this envelope, you will find your keys and info showing where your cabin is located. If you have any questions when you arrive outside of our opening hours, you can reach our security company on our main number all night. (Tel.0047 776 38 037)
Please contact the reception before 12:00 / 12.00 pm the next day to confirm your arrival. We also appreciate if you contact us before arrival if you know that you will arrive after we close for the evening.
Check-out is before 12:00 / 12.00 noon on the day of departure. Please deliver your keys and keycards at the reception when you leave.
If you check out before the opening hours of the reception, please leave your keys in the grey mailbox outside the reception.
Opening hours
May (mid) – August 31.:
Every day 7.00 am – 11.00 pm
September – May:
Every day 7.00 am – 9.00 pm
Phone open 24 hours:
+47 77 63 80 37
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