All our cabins are heated with no extra cost. We use electric heaters for heating.
Here you get quick access to answers to the most common questions we receive. This applies to everything from facilities and services to local attractions.
If you can’t find what you’re looking for here, you are always welcome to contact us directly.
All our cabins are heated with no extra cost. We use electric heaters for heating.
Taxi
Ask our front desk staff – They will of course help you to book a taxi from the camping to the airport. Are you going to hit one of the morning flights, we recommend you to book a taxi one day in advance. Normal price to and from the airport is NOK 250-NOK 350.
City bus
Alternatively, you could use the city buses to get to and from the airport.
From the airport, take bus 24 all the way to the bus stop called “Båthavna” across the Tromsø bridge. This trip takes about 45 minutes. From the bus stop “Båthavna” it’s a 10mins walk up the valley along the river to get to the camping.
Bus tickets could be bought either by cash (NOK only) on the bus, or by credit card in the bus app, SVIPPER. If you’re planning on using the bus more during your stay, there are also weekly and daily tickets available for sale.
Check-in is normally from 15:00 / 3.00 pm on the day of arrival.
If you arrive after our opening hours, you will find an envelope with your name in a gray mailbox by the door of the reception. In this envelope, you will find your keys and info showing where your cabin is located. If you have any questions when you arrive outside of our opening hours, you can reach our security company on our main number all night. (Tel.0047 776 38 037)
Please contact the reception before 12:00 / 12.00 pm the next day to confirm your arrival. We also appreciate if you contact us before arrival if you know that you will arrive after we close for the evening.
Check-out is before 12:00 / 12.00 noon on the day of departure. Please deliver your keys and keycards at the reception when you leave.
If you check out before the opening hours of the reception, please leave your keys in the grey mailbox outside the reception.
Dogs are allowed in all of our Traditional cabins and Superior lodges for an extra fee (NOK 300,- per stay/ 500.- in special occasions). Please let us know at latest on arrival if you want to bring a dog. Please note that dogs are not allowed inside the Explorer cabins and Deluxe lodges, as these cabins are allergy friendly.
Dogs are welcome to the caravan site as long as it’s kept under control. Please pick up waste after your dog to keep the area tidy and clean.
Opening hours
May (mid) – August 31.:
Every day 7.00 am – 11.00 pm
September – May:
Every day 7.00 am – 9.00 pm
Phone open 24 hours:
+47 77 63 80 37
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